Cookie Policy
Last updated: June 2025
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and helping us understand how you use our platform.
How We Use Cookies
We use cookies for several purposes to enhance your experience on our platform:
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Basic website functionality and navigation
- Remembering your privacy preferences
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information:
- Page load times and performance metrics
- Most popular pages and features
- Error tracking and debugging information
- Usage patterns to improve our services
Functional Cookies
These cookies enhance your experience by remembering your choices and preferences:
- Language and region preferences
- Display settings and customizations
- Form data to prevent re-entry
- Accessibility settings
Analytics Cookies
We use analytics cookies to understand how our platform is used and to improve our services:
- Visitor statistics and demographics
- Feature usage and user behavior
- Conversion tracking and goal completion
- A/B testing for platform improvements
Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Google Analytics for website analytics
- Customer support chat services
- Content delivery networks (CDNs)
- Security and fraud prevention services
These third parties have their own privacy policies and cookie practices, which we encourage you to review.
Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Set cookies to expire when you close your browser
Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about our cookie practices
Impact of Disabling Cookies
While you can disable cookies, please note that this may affect your experience on our platform:
- You may need to log in repeatedly
- Your preferences and settings may not be saved
- Some features may not work properly
- We may not be able to provide personalized experiences
Essential cookies cannot be disabled as they are necessary for the basic functionality of our platform.
Cookie Retention
Different types of cookies are stored for different periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Stored for a specific period (typically 30 days to 2 years)
- Authentication cookies: Usually expire after 30 days of inactivity
- Preference cookies: Stored for up to 1 year
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: hello@upliv.ai
Address: Toronto, Ontario, Canada